Checking Your Payment/Account Information

On the Internet

By Phone

  • Kids Info Line (last 2 payments, information updated nightly)
  • Call EPPIC customer service at (877) 253-3686 24 hours per day, 7 days per week for balance inquiries on your Wisconsin EPPIC debit MasterCard
  • Call Chase customer service at (866) 817-0761 24 hours per day, 7 days per week for balance inquiries on your Chase Visa child support card

By Automated Teller Machine (ATM)

  • By ATM for debit MasterCard users. Use MoneyPass ATM's for unlimited free balance inquiries.

By Mail

Request a Payment History

  • Both the parent paying support and the parent receiving support can request a payment history by calling the KIDS Info Line

More Information for Parents Paying Support

More Information for Parents Receiving Support


Updated July 30, 2014

The Department of Children and Families, protecting children, strengthening families, building communities.