Contact Us

Department of Children and Families
201 East Washington Avenue, Second Floor
P.O. Box 8916
Madison, WI 53708-8916

Driving Directions
City of Madison Parking Information
Downtown Madison Map

Telephone: 608-267-3905
Fax: 608-266-6836
Email: dcfweb@wisconsin.gov

For information on your child support case, please contact your local child support agency.

For case specific information on a child abuse and neglect case, please contact your local department of social/human services.

For information on W-2 benefits, contact your local W-2 office.

For general information regarding a specific program, please refer to the table below for the correct telephone number for that program.

Program Telephone Number Email/Link
Accounts Payable: Vendor Supplies/Services Contact List Contact List
Adoption Information 608-266-0690 dcfadoption@wisconsin.gov
Adoption Records Search 608-266-7163 dcfadoptionsearch@wisconsin.gov
Adoption - Special Needs 608-266-0690 dcfadoption@wisconsin.gov
Child Abuse and Neglect 608-266-5668 dcfcps@wisconsin.gov
Child Care Assistance Contact List childcare@wisconsin.gov
Child Care Fraud 877-302-FRAUD Report Child Care Fraud
Child Care Regulation and Licensing 608-266-9314 Contact List
Child Support 608-266-9909 bcsinfo@wisconsin.gov
Child Welfare Licensing and Regulation 262-548-8694 dcfcwlr@wisconsin.gov
Domestic Abuse Services 608-266-0700 dcfdomesticviolence@wisconsin.gov
Emergency Assistance 855-757-4539 bwf_co@wisconsin.gov
eWiSACWIS 608-261-6851 dcfewisacwis@wisconsin.gov
Foster Care 608-264-6933 dcffostercare@wisconsin.gov
Become a Foster Parent 800-947-8074 Information on becoming a foster parent
International Adoptions 608-266-9358 dcfadoption@wisconsin.gov
Job Access Loans 855-757-4539 bwf_co@wisconsin.gov
Kinship Care 608-266-2464 dcfkinshipcare@wisconsin.gov
Kinship Care - Milwaukee 414-220-7035 dcfkinshipcaremilw@wisconsin.gov
Media line 608-266-9000 dcfmedia@wisconsin.gov
Milwaukee Child Welfare 414-343-5500 dcfmilwaukeechildwelfare@wisconsin.gov
Milwaukee Early Care Administration 414-289-6973 dcfdecemeca@wisconsin.gov
Milwaukee Early Care Administration-Certification 414-289-6061 dcfdecemeca@wisconsin.gov
Paternal Interest Registry 608-266-2744 dcfpaternalinterestregistry@wisconsin.gov
Refugee Information 608-266-6807 dcfrefugee@wisconsin.gov
Special Needs Adoption ( Adoption Assistance) 866-666-5532 dcfadoption@wisconsin.gov
TANF 855-757-4539 bwf_co@wisconsin.gov
TANF Verification 608-264-1656 bwf_co@wisconsin.gov
Transitional Jobs 608-267-9886 bwf_co@wisconsin.gov
Wisconsin Works (W-2) Balance of State (not Milwaukee) 855-757-4539 bwf_co@wisconsin.gov
Wisconsin Works (W-2) Milwaukee Only 414-227-4633 bwf_co@wisconsin.gov
YoungStar 800-362-7353 youngstar@wisconsin.gov

The Department of Children and Families, protecting children, strengthening families, building communities.